Liscard Group Practice

Victoria Central Health Centre, Mill Lane, Wallasey, CH44 5UF

Telephone: 0151 638 4764

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News

Online Access to your Health Record

Posted on October 31st, 2023

GP surgeries in England are now required to give patients online access to their new health record entries, such as […]

Flu Vaccines – Coming Soon

Posted on September 1st, 2023

Click on the link to see if you are eligible this year: Flu 2023 Eligibility

Coping with the Hot Weather

Posted on June 12th, 2023

Beat_the_Heat_2023

Spring 2023 COVID-19 Booster

Posted on March 22nd, 2023

COVID-19_ A guide to the spring booster

Health Checks at VCH Sun 26 Feb

Posted on February 23rd, 2023

The Living Well Bus will be visiting Wallasey… Victoria Central Health Centre, Mill Lane, Wallasey, CH44 5UF on Sunday 26 […]

Help to Reduce Alcohol Consumption

Posted on January 4th, 2023

Find ways to lower your drinking by downloading the FREE Lower My Drinking app available on the Apple App store […]

Advice on Strep A

Posted on December 9th, 2022

Advice for parents and carers – Strep A

Enhanced Access – Mondays 18:30-20:00

Posted on November 11th, 2022

Since the beginning of October 2022, we have resumed the provision of pre-bookable appointments outside of our core hours. We […]

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Friends & Family - Would you recommend us?

Coronavirus (Covid-19) Updates

Practice Newsletter

Opening Times

Monday
08:00am to 08:00pm
18:30-20:00 is for pre-booked appointments only. We are not receiving calls.
Tuesday
08:00am to 06:30pm
Wednesday
08:00am to 06:30pm
Thursday
08:00am to 06:30pm
Friday
08:00am to 06:30pm
Saturday
CLOSED
Sunday
CLOSED

Useful Links

Patient - Symptom Checker, Health Info and Medicines Guide

NHS A-Z Conditions

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Live Well

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Staff Login | Privacy Policy | Accessibility

Accessibility Tools

Order your Prescriptions

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Patient Participation Group

Name*
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Day
Month
Year
Address*
Telephone (home)
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Email
Comments
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Patient Survey

1Past Experience

2About the Practice

3The Clinicians

In the past 6 months, how easy have you found the following:*
Very easy Fairly easy Not very easy Very difficult N/A
Getting through on the phone
Speaking to a doctor on the phone
Speaking to a nurse on the phone
Obtaining test results by phone
Think about the last time you tried to see a doctor fairly quickly. Were you able to see a doctor on the same day or in the next two weekdays that the surgery was open?*
Yes No Cant remember
If you weren't able to be seen during the next 2 weekdays, why was that?
- There weren't any appointments
- Times offered didn't suit
- Appointment was with a Dr who I didn't want to see
- Only a nurse was free but I wanted to see a Dr
- Other
Please let us know the reason:*

How clean do you find the GP Surgery?*
Very clean Fairly clean Not very clean Not at all clean
How helpful do you find the receptionists?*
Very Fairly Not very Not at all
How long after your appointment time do you normally wait to be seen (excluding drop-in clinics)?*
I am normally seen on time 0-15 minutes 15-30 minutes More than 30 minutes Cant remember
How satisfied are you with the opening hours at the surgery?*
Very Fairly Neither satisfied nor dissatisfied Quite dissatisfied Very dissatisfied

How easy is it for you to get an appointment with a GP?*
Very easy Fairly easy Not very easy Not at all easy Don't know

The last time you saw a GP, how good was the GP at each of the following:*

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously

How easy is it for you to get an appointment with a Nurse?*
Very easy Fairly easy Not very easy Not at all easy Don't know

The last time you saw a Nurse, how good was the Nurse at each of the following:*

	Very good	Good	Average	Poor	Very poor
Giving you enough time
Asking about your symptoms
Listening to you
Explaining tests & treatment
Involving you in decisions about your care
Treating you with care and concern
Taking your problems seriously

Email
This field is for validation purposes and should be left unchanged.

Friends & Family - Would you recommend us?

We would like you to think about your recent experiences of our service.
Thinking about your recent visit, overall, how was your experience of our service?*
- Very good
- Good
- Neither good nor poor
- Poor
- Very poor
- Don't know
Please can you tell us why you gave your answer?
Comments
This field is for validation purposes and should be left unchanged.

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Save & Close

Liscard Group Practice

News

Online Access to your Health Record

Flu Vaccines – Coming Soon

Flourish Wellbeing Hub

Coping with the Hot Weather

Spring 2023 COVID-19 Booster

Health Checks at VCH Sun 26 Feb

HIV Testing

Help to Reduce Alcohol Consumption

Advice on Strep A

Enhanced Access – Mondays 18:30-20:00

Opening Times

Useful Links

NHS A-Z Conditions

Find Local Services

Live Well

	Very easy	Fairly easy	Not very easy	Very difficult	N/A
Getting through on the phone
Speaking to a doctor on the phone
Speaking to a nurse on the phone
Obtaining test results by phone