E-Consult enables GP practices to offer online consultations to their patients. This allows patients to submit their symptoms or requests to their own GP electronically and offers around the clock NHS self-help information, signposting to services, and a symptom checker.
An appointment can be made to see a doctor or nurse by telephone. We advise you to ring at 8am. You can also use our E-consult service.
The practice endeavours to have appointments available every day. If you book a GP appointment you will first receive a telephone call from the GP. They will assess you over the phone and invite you to come into the practice or invite you to video call, if you need to be seen face to face. On some occasions a face to face appointment may be offered in the first instance.
Our reception team will ask you the nature of your call. This helps them decide who to book you in with or where to direct you so that you speak to best person to deal with your query.
Depending on your condition, you may not need to see a GP and may be offered an appointment with one of our other highly skilled team members:
- Social Prescribing Link Worker
- Wellbeing Practitioner
- Health Coach
- First Contact Physio
- Clinical Pharmacist
- Care Co-ordinator
These are specially trained members of our team who can provide you with more specialised, individual care tailored to you.
More information on each of these roles and how they can help you can be found on Wallasey Wellbeing’s Facebook page
It is not mandatory, but we request that you please wear a face covering when attending you appointment.
Please let reception know if you cannot keep appointments as they can be given to other patients, even at short notice.
During your consultation, it may be necessary for you to be examined. You may bring a friend or relative, or have a nurse or trained member of staff to accompany you. Please ask at reception if you would like a chaperone.
Occasionally, you may be asked if you would mind a medical student who is in training with one of the doctors, sitting in on your consultation. You may request them not to be present during your consultation without it affecting your medical care in any way.
Need A Weekend Or Evening Appointment?
Appointments with a GP or Practice Nurse are available on week nights and with a GP on a Saturday. They are pre-bookable up to 2 weeks in advance. Please call us to book.